Returns and Refunds Policy
Your satisfaction is our top priority. That’s why every order you place with us is fully protected by our 180-day 100% money-back guarantee. We want you to shop with confidence, knowing that if you're not completely satisfied, we’re here to make things right.
How Our Refund Policy Works
For Physical Products:
If you purchase a physical product from us and, for any reason, you’re not satisfied at any time within 180 days of receiving your order, you are eligible for a full refund. No hassle, no questions asked!
To initiate a refund, simply return the product to the address listed below. Once we receive your return, we will begin processing your refund, which typically takes 3 to 5 business days to reflect in your account.
Important Refund Conditions:
Your refund request must be submitted within 180 days from the date your product was shipped.
You can find the shipping date on the package you received or in your order confirmation email.
We do not cover return shipping costs. The cost of sending the product back is the customer’s responsibility.
Return Address:
285 Northeast Ave, Tallmadge, Ohio 44278
Steps to Get a Refund for a Physical Product:
Complete the Return & Refund Form – This form was included in your original order package.
Mail the product back to the return address listed above.
Wait for confirmation – As soon as we receive your return, we’ll process your refund and send you an email confirmation. Your refund will be credited back to your original payment method within 3 to 5 business days.
We truly value your business and appreciate your trust in us. If you have any questions about your return, feel free to contact us at support, and our team will respond within 24 hours.
For Digital Products:
If you purchased a digital product from us and are not fully satisfied, you are entitled to a 100% refund within 180 days of your purchase—no need to return anything!
Simply email us at support, and we will process your refund immediately. Unlike physical products, you do not need to send anything back—you get to keep the product as our way of saying thank you for giving it a try.
We also appreciate any feedback you can provide on why you are requesting a refund. This is completely optional, but it helps us improve our products and better serve our customers in the future.
At Respilean, your satisfaction is our priority. If you have any questions, concerns, or need further assistance, please reach out to us at support. Our dedicated support team is available to assist you and will respond within 24 hours.
Thank you for choosing Respilean—we appreciate your business!